![]() When the final day comes to pick up my car before I get on a plane to fly across the country, I’m told they don’t have a carrier. I was given excuses and lies about them having a carrier to pick up my car. They have you give them a 3 day window and I called twice a day to confirm. We booked my car to be shipped from WV to AZ a month in advance. ![]() ![]() I should have read more of the reviews about this company. Luckily the car arrived without a scratch and in perfect condition, but I will never recommend anyone to do business with Nexus and will spread the word with a fury from here on. So I had to run to the bank in order to pay the driver. Then I find out that the driver is cash-only for payment and the price was $100 more than quoted, which would have been nice to know ahead of time. I asked the driver about his vehicle troubles, and he told me he hadn't had any car issues and was confused by my question. 6:30 am I get a text that my car has arrived, but I had made them wait until the sun came up. I asked to have the car delivered after sunrise. ![]() I opted to see my car in the daylight, because at this point I don't trust them at all to not have damaged my car and try to deliver at night to avoid detection. At last, the driver's company reached out to me about 11 pm, asking if they could drop off at 1 am on a Monday morning or 7 am. Mind you, at this point, I'm waiting past midnight on a work night for this car to finally show up. Nope! I had to follow up with them, and then finally hours later heard from the driver's business (because Nexus is a broker for services, they don't actually have drivers that work for Nexus), telling me that the driver's vehicle had broken down and they will likely deliver that night or early the next morning. Finally I went to bed, expecting to hear from Nexus first thing the next day about my delivery. Nexus continued to boast about how I'll get same-day delivery, and so I waited until 3 am with no update. Finally the next day rolled around and the driver showed up at 6 pm, right before the dealership closed. The pickup day came and went, no update from Nexus about when the driver would be there. After securing my timeline for pickup and drop-off, I went ahead and paid my deposit and they said they'd charge me the rest when the car was delivered. The thing the rep told me that got me to go with them, is they "guaranteed" they wouldn't charge me any more money than what we had agreed on. I was originally going to go with Sherpa, I really should have and deeply regretted not going with someone else. I was shopping around to see who could give me the best deal, immediately got a call from one of their reps. This was one of the most deplorable experiences I've ever had with a company. Configured to facilitate a range of activities, it will enhance efficiency and vastly improve the working environment, boasting a range of features to promote sustainability and the environment.TL/DR: Car arrived three days later than promised and the company charged me more money than we agreed on. “We are pleased also to be on the way to completing the new purpose-built depot, which will accommodate the new fleet. The arrival of the first ones in Newcastle is a highly symbolic occasion for Stadler, Nexus, our stakeholders and the passengers who will have the pleasure of travelling on them, heralding an important milestone in the project. Michael Steiner, programme director at Stadler, commented: “The new trains that we are supplying are safe, reliable, highly comfortable and designed with the 21st-century passenger in mind. “The new fleet alongside other significant investments in public transport such as the recently completed Metro Flow programme and our Bus Service Improvement Plan will help to transform the sustainable travel options available for many people – ensuring our transport system delivers an enjoyable, reliable and safe service which meets the objectives of our region’s Transport Plan.”
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